Choose your app and tell us what you need. For technical questions, include the device model, iOS version, and app version.
Subscriptions & purchases
How do I manage or cancel a subscription?
On your iPhone or iPad, open Settings, tap your name, and choose Subscriptions. Select the app subscription to review its options.
I have Pro but see the upgrade screen. What should I do?
Confirm you are using the Apple Account that purchased the subscription. Connect to the internet and use Restore Purchases in the app if available. If the problem continues, send us the app name, version, and device details. Do not delete the app without backing up locally stored work.
Send a support request
Prefer email? coach@hockeyapps.com